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Security and privacy
Account security
My account has been compromised/ hacked
I don't recognize a withdrawal from my account
I have detected suspicious activity in my account
Password Security
Email Security
Recover access to my account
I cannot log in to my account
Invalid username or password ("Incorrect credentials")
Password Reset Issue
How to reset my PIN
I'm not receiving SMS messages
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2FA
How to reset Google Auth/Authy two-factor authentication (2FA)
How to fix a 2FA code error
Why can't I receive authentication codes via SMS?
How to enable Google Authenticator / Authy in the Atani app
What is an authentication app?
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Others security
How to reset my PIN
What is "IP whitelisting"
What is a static IP
Reporting scams outside the platform
How to Identify Scammers Posing as Atani or Atani Members
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