If you receive an error when entering the 2FA code requested by Atani, please check the following points:
- Make sure you are correctly entering each digit in the same order as presented in the 2FA authentication app or the code sent by email.
- Verify that the code you are using is still valid. For security reasons, authentication apps expire codes every 30 seconds, while email authentication codes are valid for 5 minutes
If the error persists after these checks, please contact us by opening a support ticket or sending an email to support@atani.com.