Atani may suspend user accounts in cases of violation of Terms and Conditions, suspected fraud, prevention of money laundering, or misappropriation of funds.
If your Atani account has been frozen, we will send you an email explaining the reasons and requesting the necessary information to proceed with the unlocking of your account. If your account has been blocked and you have not received any communication from Atani, please contact us by opening a ticket or writing an email to support@atani.com with information about your case.