If you're having trouble accessing your account, we provide several solutions:
- Check that the data entered is correct (email and/or password)
- If you've forgotten your password, you need to click on "Recover password"
You will receive a password recovery link, which will allow you to change the password and access your account.
Open an incognito window in your browser (i.e., Google Chrome):
- In the top right, click on More
and New incognito window.
- A new window will open. In the top corner, look for the incognito icon.
- Try accessing Atani again.
If you still can't access your account, you need to open a ticket briefly explaining your issue and providing a screenshot.