Remember that alerts are free and limited to 100 emails, 10 SMS, and 5 phone calls per month. If you have any doubts about how to make the most of this feature, we recommend visiting this link.
Currently, it is not possible to increase the monthly limit of alerts, so if you have exceeded it, you will have to wait for the new period to begin to renew your alerts.
If you have not exceeded this limit and still have an issue with receiving alerts, please check that you have correctly linked your mobile phone and email address in the "Settings" section of your Atani application, by clicking on the "User Info" section.
If after performing this check you still have any doubts or questions, you can open a ticket or send us an email to support@atani.com.