The verification process can fail for a variety of reasons. Some of the most common reasons include:
- Incomplete or incorrect documentation: if all required documentation is not provided or if incorrect or invalid documents are submitted, the verification process may fail.
- Incorrect or outdated personal information: if the personal information provided (such as name, address, date of birth, etc.) is incorrect, incomplete or does not match the information in the submitted documents, this may result in the failure of the process.
- Problems with the quality of the documents: if the documents provided are of poor quality, blurred or illegible, this can make verification difficult and lead to a failure of the KYC process.
- Expired documents: if the documents provided, such as passports or identity documents, are expired, the process returns an error.
- Suspected fraud or illegal activities: if the KYC platform or service provider suspects that a user is involved in fraudulent, illegal or suspicious activities, they may reject the KYC process.
- Technical problems: sometimes technical problems, such as system errors, problems with the internet connection or difficulties with the identity verification platform, can cause the verification process to fail.
If you have questions about the identity verification process you can write to kyc@atani.com.