he second-factor authentication (2FA) code is a code generated to enhance the security of your login. Atani has email enabled by default as the method to receive the code. Alternatively, you can configure authentication through apps like Google Authenticator for added security (in fact, it is a mandatory requirement for making withdrawals from Atani Exchange).
The code doesn't arrive at the specified email
If you haven't set up the code through authentication apps like Google Authenticator, the code should have been sent to the email you use to access Atani.
The code may take a few seconds/minutes to arrive, so please be patient.
Also, make sure to check your "Junk" / "Spam" folders or if you have automation rules that send this type of email to other inboxes.
Finally, check your email service provider's settings to ensure that Atani's addresses are not blocked.
If you still can't find the email, open a ticket or send an email to support@atani.com.
I have lost access to the device where I had Google Authenticator
If you have lost access to the device where the authentication app was installed, open a ticket or send an email to support@atani.com. Our team of specialists will guide you through the steps to regain access.